Shipping Policy

Effective: May 2025

1. Order Processing

  • All orders are typically processed within 1–2 business days of placement, excluding weekends and public holidays.
  • Once your order is processed, you will receive a confirmation email and/or SMS with your tracking information.

2. Shipping Methods & Delivery Times

  • Standard Shipping: 3–5 business days to most urban and semi-urban locations.
  • Express Shipping: 1–2 business days in select metro areas, including Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, and Pune.
  • Same-Day Delivery: Available in select pincodes. Orders placed before 12:00 PM IST are delivered by 9:00 PM on the same day.

3. Shipping Charges

  • Free Standard Shipping: On all orders above ₹799.
  • Standard Shipping Fee: ₹50 for orders below ₹799.
  • Express Shipping Fee: ₹100 flat rate, regardless of order size.
  • Same-Day Delivery Fee: ₹150 flat rate in eligible areas.

4. Order Tracking

  • As soon as your package ships, you will receive a tracking link via email or SMS.
  • You can also view real-time status updates in your Meethi Golee account under “My Orders,” or through our mobile app.

5. Delivery Exceptions

  • Remote locations or heavy monsoon and weather disruptions may incur a 1–2 day delay. We appreciate your understanding.
  • If a delivery attempt fails, such as due to an incorrect address or no recipient being available, the courier will retry once. After two failed attempts, the package will be returned to our warehouse.
  • Please ensure your shipping address and phone number are correct to avoid delays.

6. Undeliverable Packages

  • If your order is returned to us as undeliverable, we will notify you by email or phone.
  • You may choose to update your address and have the order re-shipped, with additional shipping charges, or request a refund.

7. International Shipping

Currently, we ship only within India. International orders are not supported at this time.

If you have any questions about shipping or need assistance, please contact our support team at support@meethigolee.com or call +91-800-123-4567 from Monday to Saturday, 9:00 AM to 6:00 PM IST.